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A Look into a Live Fusion Demo: A Potentially Crucial Step in Picking the Right Custodial Services and Technology Provider

Feb 16, 2022 9:04:16 AM

How to evaluate if a provider can fully support your business.

So, you’ve been searching for a new custodial services provider and are considering making a switch or adding a new provider to your roster. No small task – there are seemingly endless factors to consider before making the leap and adding a new platform.

How can you be sure that you’re making the right choice? That this new provider will support your RIA, has the best technology for your needs and will enable you to run your business the way you want? At the end of the day, it could come down to a live demo.

What can you expect in your live demo?

A conversation with real people who can run through what the provider’s technology can do and can showcase how users within your company will interact with that platform should you choose to move forward. Live demos are an opportunity to ask questions, to probe beyond the surface and into your specific use-case. No two RIAs are the same, and the capabilities you look to use every day may differ significantly from other advisors.

This live demo is when you can get into the nitty gritty with a provider. How will the platform support your work considering your clients’ unique asset mix? How can you control user permissions to fit the needs of your different employees? What integrations are available should you need them? Points that apply to you and your firm, not every RIA under the sun.

How can you make the most of your live demo?

If you’re heading into a live demo, we have one main recommendation: come with questions! Any provider can give a high-level overview of their platform, but a live demo can be a great time to ask the tough questions. To find out how the platform would fit into your business. Some questions to consider bringing to the demo:

  • I work with multiple third-party providers and would need to set up integrations. Is that something your team can do, and what does that process look like?
  • Some of my clients have specific requests for stocks that they absolutely do not want to buy. Am I able to exclude specific stocks when setting up trades in Fusion?
  • Are digital account applications available? Do I have the option of sending partially completed applications to clients?
  • What kind of support would you provide to my staff during the transition process?

You know your business best. You know what you need, and what the must-haves are for your new provider. Dig into those points in your demo, push to make sure that this technology would truly offer everything your firm needs to succeed.

Can I use this live demo to learn about more than just the technology?

Absolutely. Beyond seeing a platform in more depth with your use-case in mind, these demos allow you to experience the intangibles from a provider – those points that don’t show up in a simple fee rate sheet.

What kind of service can you expect from the provider’s team? What culture is at the heart of their brand? Does the provider’s team understand your RIA’s unique needs, challenges, and opportunities?

At the end of the day, you aren’t just looking for new tech – you’re looking for new support and new resources. A custodial services and technology provider should be invested in your success, and a live demo is a great way to get a feel for how the provider’s team would work to support you.

Are you ready to see what TradePMR can do for your RIA?

If you’re interested in learning how TradePMR’s Fusion platform and white-glove service could fit your firm’s needs, we’d love to connect. We will spend this time addressing your concerns and answering your questions. We will work with you to showcase how our teams could work together, and what the process would look like if you decide to add TradePMR to your roster or make the switch entirely.

Setting up a call with our team is simple, just click the button below and select a meeting time. Our team will work with you to walk through our offering, dive into those intangibles of service and support, and ultimately see if TradePMR could be the right fit for your firm.

Schedule a Live Demo with TradePMR

Written by TradePMR